Handling and Delivery
Australian estimated delivery times
*Delivery times are estimates only and include warehouse handling/dispatch time. Actual delivery time may vary.
| Capital Cities | Estimated delivery times (pending service chosen)* |
|---|---|
| Brisbane | 1-4 days |
| Sydney | 2-4 days |
| Canberra | 2-5 days |
| Melbourne | 1-4 days |
| Adelaide | 2-6 days |
| Perth | 2-14 days |
| Darwin | 3-7 days |
| Hobart | 4-8 days |
Do you deliver internationally?
Yes! We ship to over 240 countries globally. To select your destination country, simply choose Edit Delivery on any Product page and select your country from the list. You can also edit your delivery details within the Shopping cart and Checkout.
Check the dropdown list below to see if we deliver to your country:
How much does it cost to deliver my parts?
All of our Product pages contain a handy Delivery Estimator Tool that will allow you to review our range of Delivery options, from lowest to highest cost, based on how quickly you need your parts(s).
If you are a Logged In Account holder you will automatically see the lowest cost delivery price based on your default delivery address, and this can easily be changed using the Tool.
Whether you're shopping as a Guest or an Account holder all of our delivery choices based on your location are also available in the Shopping cart and at the Checkout.
How long will it take to deliver my parts?
See our Delivery Estimate Table based on your location and our range of delivery services.
- AusPost Road
- AusPost Express
- Aramex Couriers
International delivery options:
Most parcels dispatched from Brisbane will take 3-21 days to be delivered depending on location and chosen delivery service.
- Post International (No tracking available)
- DHL Air Express (Tracking available, PO Boxes not accepted)
- Express Air international Post (Tracking available most countries)
How do I track my order?
Once you've completed your Checkout you'll automatically receive an email containing your Order number and Tracking number. If you're purchasing multiple Parts, you may receive multiple Tracking numbers if we cannot dispatch and deliver all of the Parts together.
Will all of the parts in my order be delivered together?
We try hard to combine all of your Parts into a single delivery, though in some instances you may receive multiple deliveries and tracking numbers.
Can I pick up my order?
Absolutely! Online orders are available for pick up after you have received a notification email or SMS that they have been Dispatched. Most products are available for pick up in under 30 mins, if ordered before 4:25pm Monday to Friday, or before 1:55pm Saturday.
Just choose Pick up in store from the delivery options, select a pick up time and drop into our warehouse during the following opening hours:
Brisbane Click and Collect
Monday - Friday: 8:00 - 17:00 AEST
Saturday: 8:00 - 12:00 AEST
41 Yarraman Place, Virginia 4014 QLD
Melbourne Click and Collect
Monday - Friday: 8:00 - 17:00 AEDT
Sunshine West 3020 VIC
Can I use a PO Box for my order?
Yes you can use your PO box for national and international deliveries when you select Australia Post as your delivery option. If the parcel doesn't fit your PO Box it would be left behind the counter.
For national deliveries make sure you select Australia post to deliver your parcel: Australia Post - Road or Australia Post - Express
For international deliveries make sure you select our standard delivery options excluding DHL: Standard with Tracking or Express with Tracking and Signature
Can I cancel or change my order?
Most orders of stocked items received before 2pm (Monday to Friday) are generally dispatched same day. Getting your parts to you as fast as possible is one of our core Business goals.
This makes changes or cancellations a little difficult, if you need to change or cancel your order it's best to call us ASAP on 07 3265 6228 (8:00-17:00 MON-FRI, 8:00-12:00 SAT AEST).
What is an Australia Post Collection Point?
Select a convenient and free local collection point from more than 4,500 locations Australia-wide with extended opening hours available. Locations include supermarkets, pharmacies, Post Offices and 24/7 Parcel Lockers with Australia Post Collect.
In the cart or checkout, choose the Australia Post Collections widget and type in your suburb, postcode or address to see available collection points near you. Your order will be delivered to your chosen location and you'll receive an email or text notification when it is ready to collect.
Australian popular location estimated delivery times
*Delivery times are estimates only and include warehouse handling/dispatch time. Actual delivery time may vary.
| Popular Locations | Estimated delivery times (pending service chosen)* |
|---|---|
| Queensland | |
| Brisbane City | 1-4 days |
| Bundaberg | 2-4 days |
| Caboolture | 2-3 days |
| Cairns | 2-5 days |
| Gold Coast | 2-3 days |
| Gladstone | 2-4 days |
| Hervey Bay | 2-4 days |
| Ipswich | 1-3 days |
| Mackay | 2-5 days |
| Maryborough | 2-4 days |
| Rockhampton | 2-4 days |
| Sunshine Coast | 2-3 days |
| Toowoomba | 2-3 days |
| Townsville | 2-4 days |
| New South Wales | |
| Sydney City | 2-4 days |
| Wollongong | 2-6 days |
| Nowra | 2-6 days |
| Central Coast | 2-6 days |
| Albury | 2-6 days |
| Wagga Wagga | 2-6 days |
| Newcastle | 2-6 days |
| Port Macquarie | 2-6 days |
| Coffs Harbour | 2-6 days |
| Tweed Heads | 2-3 days |
| Victoria | |
| Melbourne City | 1-4 days |
| Wodonga | 2-6 days |
| Bendigo | 2-6 days |
| Ballarat | 2-6 days |
| Geelong | 2-6 days |
| Shepparton | 2-6 days |
| South Australia | |
| Adelaide City | 2-6 days |
| Western Australia | |
| Perth City | 2-14 days |
| Northern Territory | |
| Darwin | 3-7 days |
| ACT | |
| Canberra | 2-5 days |
| Tasmania | |
| Hobart | 4-8 days |
